Welcome to BADM 19 -- Marketing -- Instructor: tttutle@bcconline.com

COURSE SYLLABUS

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Email: (Enter your exact email address)
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Course CRN #:

Last four numbers of student ID:

Contact Information

Instructor: Mr. Reeves

dreeves@bcconline.com

In the box below please explain how and when you can contact your instructor.

User Name and Password:

You must use a user name and password after the first week of class. Without these words you will not be able to access the course materials. The format of your username and password are clearly posted on the main page of your course. If you still need assistance with your username and password please go to this page and read the instructions: http://www.bcconline.com/orient/password.htm, to receive further assistance.

This course is extensively Internet-augmented. Students will need to know how to use the Internet to review lecture notes, take online quizzes, keep track of course announcements and assignments, take exams, check their grades, and interact with the instructor and/or other students via email and within the online classroom.

In the box below please explain your understanding of user names and passwords, including how you expect to receive your user name and password for this class.

Overview and Course Goals:

Welcome to BADM 19 - online! This is a comprehensive study of Marketing and the roles of the Marketer. It is designed with emphasis on the marketing planning process whereby environments are analyzed, missions and objectives established, and strategies and controls formulated to bring together target markets and marketing mixes. It is designed to produce students who can understand, appreciate, discuss and apply the information learned concerning the marketing process. The student will explore various aspects of the marketing world during this course. These will include the following, for example: The Marketing Process, International Marketing, Marketing Systems and many more. Because this is such a broad field, it will, out of necessity, cover each topic with a broad brush. Each week we’ll focus on a different aspect of the Marketing World through our online conferencing discussions, readings and assignments.

The text that we will be using is: Marketing, 10th Edition, by Kerin – Hartley – Rudelius.

Course Description:

A comprehensive study of the standard marketing curriculum. Designed to offer a clear, concise understanding of marketing concepts, processes, problems, and applications. Degree Applicable. UC/CSU

3 Units
Prerequisite: None
Repeat Code: 0 (Taken Again Only with a Grade of "D" or Lower)

Student Learning Objectives (SLOs):

1. Understand the importance of Product, Price, Placement, and Promotion to the Marketing Mix.

2. Design pricing schedules and advertisement campaigns utilized in sales promotions.

3. Creation of a marketing plan intended for both class project assessment and applicability as a tool in financing small business venture.

Course Objectives:

After completion of this course, the student should be able to:

  1. Demonstrate knowledge of the marketing process
  2. Analyze and evaluate the life cycle process
  3. Examine the various channels
  4. Develop an effective Marketing Plan

In the box below type, your personal objectives for taking the course as well as the most important objective or SLO in your opinion of those listed above.

Materials Required:

Marketing, 10th Edition, by Kerin – Hartley – Rudelius.

Again: This course is extensively Internet-augmented. Students will need to know how to use the Internet to review lecture notes, take online quizzes, keep track of course announcements and assignments, take exams, check their grades, and interact with the instructor and/or other students via email and within the online classroom.

In the box below type, I have my textbook for BADM 19 or I will have it by the end of the first week of class.

Email Updates:

One of the primary methods of contact in an online course is email. Your college is capable of extracting student names and email addresses from our registration system. The purpose of extracting this information is two fold. The information will be used by the instructor to remain in contact with the class in order to provide information necessary for the students' academic success. The information will also be used to send emails to the students from the college administration. The emails sent by the college administration will consist of links to course surveys which will be used to improve our online courses, important announcements for students, and links to college surveys, which will be used to satisfy requirements placed on the college by the California Community College Chancellor's Office. The college will not use this information to advertise any products and will not share student email addresses with any other organization.

As a student I understand it is my responsibility to ensure my email address is up to date in the registration system, and that failure to do so can seriously impact my ability to successfully complete my courses. Further, I consent to receive email communication from my instructor and from the college administration. This consent will remain in force until it is revoked in writing or I am no longer taking classes with the college. Upon submitting the syllabus, I agree to enter the registration system, check my email address and change it if necessary. I understand a tutorial is available to assist me with this procedure. I also understand I can contact 760-252-2411 x7236 to receive additional assistance if I encounter any difficulties when attempting to change my email address.

Methods of Evaluation:

The grades will consist of; quizzes, a mid-term exam, a final exam, and online class participation through the online weekly discussions.

A. General. You will be able to track your average exactly throughout the course. The grading scale is as follows:

 

Grade

Percentage

A

900%-1000%

B

800%- 890%

C

700%- 790%

D

600%- 690%

F

00%- 590%

Each of the seven online quizzes will count as 5% of the student's total course grade for an aggregate quiz percentage weight of 35%. The mid-term exam will count 25% of your total grade. The mid-term is an open book exam. The student will access the mid-term online the same as the quizzes. The student is to be aware that the online quizzes and the mid-term exam may only be accessed online one time. The student is to email the instructor upon completion of the online mid-term. The student will know in advance the standards for each assignment. The final exam will be 25% of the student's total course grade. Your on line participation and other assignments as assigned will comprise 15% of the student's course grade. Each student is responsible for:

  • Completing weekly reading assignments and online quizzes/exams.
  • Completing Weekly Discussion Questions.
  • Completing other assignments as assigned.
  • ASSIGNMENT

    PERCENTAGE/POINTS POSSIBLE

    Quizzes (7 at 5% each)

    35% (350 POINTS)

    Midterm examination (open book)

    25% (250 POINTS)

    Final examination

    25% (250 POINTS)

    Online Participation and Other Assignments as Assigned 15% (150 POINTS)

    Total Points Possible

    100% (1000 POINTS)

    Letter grades will be assigned as follows:

    Grade

    Percentage

    Point Totals

    A

    90%-100%

    900-1000

    B

    80%- 89%

    800-890

    C

    70%- 79%

    700-790

    D

    60%- 69%

    600-690

    F

    00%- 59%

    0-590

     

    In the box below type, I understand the methods of evaluation and agree to abide by them.

    On-Line Participation

    This course is offered on-line, over the Internet and the World Wide Web, which allows students to participate at any time, from any location. Because of this flexibility, it is important to plan your time carefully. Students are expected to sign in to the class conference forum (your "virtual classroom") and participate in discussions and other activities at least four times per week. You should expect to spend a minimum of four – five hours per class week on-line – the same amount of time you’d spend in the physical classroom. You’ll be sending and receiving E-mail, performing on-line research and participating in Web explorations and "tours," and interacting socially and professionally with classmates. See Ground Rules for On-Line Participation for additional guidance.

    A class week is defined as the period of time between Monday and Sunday. The first week begins the first day of the semester and ends midnight the following Saturday. Assignments scheduled for completion during a class week should be completed by Saturday of the week assigned. Writing assignments and formal papers should be completed and successfully submitted, or postmarked, so that they are in my hands on the due date. NOTE: Because this is an on-line course designed to get feedback on assignments to you directly via the Internet, you must make prior arrangements with me before submitting a paper via fax or the postal service. If you ever have problems transmitting your assignments to me, telephone me immediately, and we’ll get the problem solved. The student is to understand that unless the instructor authorizes a time extension, all assignments received past its due date will receive a grade score penalty. The student will receive a confirmation of receipt from the instructor within 72 hours of sending the assignment. If the instructor has not replied with 72 hours to the student, it is the student’s responsibility to follow-up on all submitted assignments and email messages sent to the instructor.

    Email-Homework: Homework must be submitted not later than Saturday of the week assigned. Late homework will receive a grade penalty. Homework not turned in by the due date, but which is turned in no more than 7 days late, will receive a 5 point penalty for each day late. Homework not received within 7 days of the due date will not be scored and will receive a grade of zero. No work received after the last Saturday of the online term will be scored.

    SPECIAL NOTE: It is the students responsibility to ensure that the instructor is receiving your e-mails. The instructor will send out a welcome e-mail at the start of class, make sure you respond acknowledging that you did receive the e-mail. It is recommended that you place the instructors e-mail address (dreeves@bcconline.com) into your address book to avoid e-mails being placed into Junk e-mail by mistake. If your spam or security is too tight, this may impair your ability to receive e-mails and graded quizzes.

    Discussion Assignments: Discussion (student classroom participation) work must be posted in the classroom not later than Saturday of the week assigned. I will not accept these via email. They must be posted in the classroom i.e., week one discussion question in week one discussion message board in order to be scored. Posting placed in the wrong classroom message board will not be graded and will not be scored. Late discussion thread postings by a student will receive a 2.67- point penalty for each day late after the due date up to 7 days. The required discussion posting(s) not posted after 7 days of their due date will not be scored and will receive a grade of zero. No class-work posted after the last Saturday of the online term will be scored.

    Absentee Policy: Student(s) who fail to participate in the classroom during a course week will be deemed absent for that week. The absence will be annotated as absent unexcused (AU), unless the instructor has been informed beforehand and deemed the absence as absent excused (AE). The instructor shall report all absences to the main campus as required. A student who has not participated for 14 consecutive days regardless if the absences were deemed AU or AE shall be recommended for administrative withdrawal to the main campus. The main campus shall make recommendations to the instructor as to what action if any will be taken. Emails sent to the instructor during a "course week" without actual classroom participation will not count as classroom participation or attendance. This will be scored and annotated accordingly AU or AE. In a traditional classroom just because a student contacts the instructor and is excused from a scheduled class meeting does not mean the student is given credit for participation or attendance. The student is still annotated as AU or AE. The online classroom shall be no different in this respect. It is the instructor’s sole discretion as to what he/she shall consider AU or AE.

    Ground Rules for On-Line Participation

    Students should use e-mail for private messages to the instructor and other students. The Classroom Conference Board(s) are for weekly discussions, instructor messages, classroom participation and attendance. Students are to send all email messages or homework to the instructor's following email address: dreeves@bcconline.com.

    1. Students are expected to complete (4 - 5) hours per week of conferencing or other appropriate online activities, including sending/receiving E-mail and navigating and conducting research over the World Wide Web.

    2. All students will participate in conference discussion. Conventions of on-line etiquette, which include courtesy to all users, will be observed. Conference discussion in this context means the course conference where we can all post questions and comments. (Note: Typing in all caps is the same as shouting at your classmates and is considered rude.)

    3. Students may get assistance with computer-related problems through the college and instructor.

    4. Students will submit papers as MS Word or binary files uploaded to the computer and routed to the instructor as an email "ATTACHMENT", preferably in MS WORD FORMAT, and virus free. All email messages and ATTACHMENTS will include the student's: FULL NAME, EMAIL ADDRESS, COURSE TITLE, and ASSIGNMENT TITLE. If I can't read your file, I'll let you know.

    5. Assigned papers will be submitted via the postal service or fax only if arrangements are made with the instructor beforehand.

    Individual Student Responsibilities:

    1. Reading the Instructor's Bulletin as posted every time they log into the classroom.
    2. Actually participating in meaningful discussion in the classroom. Just signing in will not earn a student full credit for classroom participation. Full participation is considered signing in weekly and contributing to the class discussion(s) each week with meaningful valid discussion with classmates concerning the course subject material and the assigned topic(s) for each week.
    3. Ensuring assignments are turned into the instructor on time as well as the completion of required online quizzes and exams. Note: Assignments received late or quizzes taken late will be deducted (5 points for quizzes and 2.67 for discussions) for each day late up to 7 days and will receive a zero (0%) once 7 days past the due date. Contacting the instructor after 72 hours if they have not heard anything from the instructor regarding their turned in assignment within 72 hours.
    4. Sending homework assignments to the instructor as an "ATTACHMENT", to an email message. The email and attached work product will have the students FULL NAME, EMAIL ADDRESS, COURSE TITLE, and SPECIFIC ASSIGNMENT.
    5. Completing weekly Reading assignments and assigned online quizzes.
    6. Completing Weekly Discussion Questions.
    7. Completing other assignments as assigned
    8. Students are responsible for ensuring the instructor has received all messages and work products i.e., homework sent via email.

    IMPORTANT NOTE:

    It is the student’s sole responsibility to contact the Main Campus and/or the Fort Irwin Education Center (Barstow Office) to make arrangements with the computer lab at the main campus or the Fort Irwin Barstow Site Staff to take the on-line final exam during week 9 of the course. This is to be done as soon as possible, before week ten. 

    An approved, "PROCTOR" MUST give the final exam. No exceptions will be made to this Barstow College policy. The proctor will be required to check the students picture identification prior to administering the final examination. It is the students responsibility to ensure that their proctor is identified and required forms are complete by the proctor and sent to the instructor by "No Later Than" (NLT) the second week of the course. (If the college so requires.) The Proctor may be an instructor or director at their local education center or a professional person approved by the instructor. The required forms shall be posted in the classroom area. The student is then to copy and/or print these forms from this location and take actions to have them completed in a timely manner and returned to the instructor. The final examination will NOT be sent to anyone other than the approved proctor either by i.e., regular mail, email, or fax.

    Important Note from the School:

    Students must access lesson one by clicking on the "click here for the home page" link on the main page of the discussion group. Students must also fill out the syllabus before commencing any work. Students who fail to fill out the syllabus and complete lesson one will be dropped at first census.

    In the box below type, I understand and agree to abide by the online instructions written above.

    Class Schedule (Critical Thinking):

    As the student progresses through the course, critical thinking will take place as an in-depth study of the role and responsibilities of each segment of the marketing system is understood. A past, present, and future exposure to each sub-system procedure from the initial entry to final disposition, and the relationship each segment maintains with its system member will result in critical thinking.

    Other outside Class Assignment:

    1. Study
    2. Answer questions
    3. Required reading
    4. Written work (essay/compositions/reports/analysis/research)

    Each student is responsible for:

  • Completing Weekly reading assignments and online quizzes.
  • Completing Weekly Discussion Questions.
  • Completing Email Homework as assigned.
  • Completing other work as assigned.
  • Criteria Utilized for Grading Written Assignments e.g., (If a research project or paper is assigned.)

    Assignments will be graded on a possible 1000 point system

    1. Misspelled Word = (10 points) for each word (Use Spell & Grammar Check)
    2. Proper Word Spelling, but misused word i.e., their, there = (-2 points) for each word
    3. Improper Grammar = (-1 points) for each grammar mistake
    4. Poor Sentence Structure = (-1 points) per sentence
    5. Failed to Support Own Opinion with Valid Facts = (-5 points)
    6. Rambling without making a point leaving reader lost = (-6 points)
    7. Failed to explain theory or case in detail = (-1 points)
    8. Failed to site source(s) in which information was found = (-4 points)
    9. Failed to place full name on assignment = (-5 points)
    10. Research paper(s) if assigned; for each APA or MLA format error = (-1 point) per error even if it a repeated error. (See APA & MLA Reference Link Provided)

    Assignment(s): Received past its assigned due date will be penalized 5 points for each day late up to 7 days and shall not be scored, after 7 days, receiving a zero.

    During Week 1, Assigned Reading: Chapters 1, and 2 – Discussion Question – "Take Online Quiz." After reading the chapters the student should be able to:

  • Define Marketing
  • Identify customer needs
  • Discuss the difference between Marketing Mix Elements and Environmental Forces
  • Examine the building of strong customer relationships
  • Explain the difference in today’s customer relationship’s differ from prior eras
  • Explain how marketing creates utilities for customers
  • During Week 2, Assigned Reading: Chapters 3 and 4 – Discussion Question – "Take Online Quiz." After reading the chapters the student should be able to:

  • Understand social forces
  • Differentiate between social and economic forces
  • Discuss the forms of competition
  • Identify Environmental scanning
  • Explain the differences between legal and ethical behavior
  • During Week 3, Assigned Reading: Chapters 5, 6 and 7 – Discussion Question - "Take Online Quiz." After reading the chapters the student should be able to:

  • Discuss the customer purchase decision process
  • Identify major psychological influences on customer behavior
  • Describe the differences between industrial, reseller, and government organizational markets
  • Explain how buying centers and buying situations influence organizational purchasing
  • Describe the nature and scope of world trade
  • During Week 4, Assigned Reading: Chapters 8 and 9 – Discussion Question - "Take Online Mid Term Exam" (Chapters 1-9 testable). After reading the chapters the student should be able to:

  • Identify the reason for Market Research
  • Describe the five step market research process
  • Explain how secondary and primary data are used in marketing
  • Explain what market segmentation is
  • Develop a market product grid
  •  

    During Week 5, Assigned Reading: Chapters 10, 11 and 12 – Discussion Question - "Take Online Quiz." After reading the chapters the student should be able to:

  • Understand terms associated with products and services
  • Explain "Newness" as it relates to products and services
  • Explain Product Life Cycle concept
  • Identify ways to manage life-cycles of products
  • Describe four unique elements of services
  • Explain how consumers purchase and evaluate services
  • During Week 6, Assigned Reading: Chapter 13 and 14 – Discussion Question - "Take Online Quiz." After reading the chapters the student should be able to:

  • Identify the elements that make up price
  • Identify price elasticity
  • Explain the role of costs in pricing decisions
  • Describe "Approximate Price Level"
  • Identify major factors in deriving a final list or quoted price
  • Discuss the principle laws and regulations affecting specific pricing practices 
  • During Week 7, Assigned Reading: Chapters 15 , 16, 17 and 18 – Discussion Question - "Take Online Quiz." After reading the chapters the student should be able to:

  • Explain Market channel of distribution
  • Distinguish between various types of channels
  • Discuss the relationship between marketing channels, logistics, and supply chain management
  • Describe the key logistics functions in a supply chain
  • Identify retailers in terms of the utilities they provide
  • Describe the many methods of non-store retailing
  • Explain the value of direct marketing for consumers and sellers
  • During Week 8, Assigned Reading: Chapter 19, 20, 21 and 22 – Discussion Question - Take Online Quiz After reading the chapters the student should be able to:

  • Discuss the steps used to develop, execute, and evaluate an advertising program
  • Identify the different types of personal selling
  • Identify the demographic and lifestyle profile of online consumers
  • Explain how marketing managers allocate their limited resources
  • Explain what makes an effective marketing plan
  • Note Reference Final Exam:

  • This exam shall be given to the student during week 9 by an approved proctor.
  • Material to be covered is the entire text, lectures, discussions and notes
  • It is the student’s sole responsibility to contact the Main Campus and/or the Fort Irwin Education Center (Barstow Office) to make arrangements with the computer lab at the main campus or the Fort Irwin Barstow site’s staff to take the online final exam during week 9 of the course. This is to be done as soon as possible, before week nine.
  • During Week 9, No Online Quiz this week. EXAM WEEK, OPEN BOOK /OPEN NOTE.

    Schedule at a Glance:

    Week One – Lecture 1

    Assigned Reading: Chapters 1, 2  + Lecture Week One + Discussion Question

    "Take Quiz"

    Week Two – Lecture 2

    Assigned Reading: Chapters 3, 4 + Lecture Week Two + Discussion Question

    "Take Quiz"

    Week Three – Lecture 3

    Assigned Reading: Chapters  5  6, 7,  + Lecture Week Three + Discussion Question

    "Take Quiz"

    Week Four – Lecture 4

    Assigned Reading: Chapters 8 and 9 + Lecture Week Four + Discussion Question

    "Take Mid Term Exam, Chapters 1-9 testable"

    Week Five – Lecture 5

    Assigned Reading: Chapters 10, 11 and 12 + Lecture Week Five + Discussion Question

    "Take Quiz"

    Week Six – Lecture 6

    Assigned Reading: Chapters 13, 14 + Lecture Week Six + Discussion Question

    "Take Quiz"

    Week Seven – Lecture 7

    Assigned Reading: Chapters  15, 16, 17 and 18 + Lecture Week Seven + Discussion Question

    "Take Quiz"

    Week Eight – Lecture 8

    Assigned Reading: Chapters 19 20, 21 and 22 + Lecture Week Eight + Discussion Question

    "Take Quiz"

    Week Nine

    "Final Exam Week"

     

    In the box below type, I understand the topical outline and the assignments posted in it. I agree to complete all of these assignments by the due date posted on the front page of the course.

    Disclaimer Statement

    A syllabus and any other class material is not a contract between the instructor and student but rather a guide to course procedures on attendance, requirements, grading, and objectives. The instructor reserves the right to amend this syllabus or other material when an emergency or situations arises that necessitate a change. Students will be duly notified of any changes.

    In the box below type: I understand the course schedule and agree to abide by it. I realize that a syllabus is not a contract between and instructor or student, but rather a tentative outline of the course material.

    Academic Honesty:

    Barstow College policies are in effect. All work must be your own, unless the instructor authorizes collaboration, in which case you must, in writing, acknowledge the help you have received. Presenting as one's own the words, ideas, or expression of another in any form is cheating through plagiarism, and will not be tolerated. The claim of ignorance is no excuse.

    Disability Statement: 

    If you have a disability which may impact your success in this course, you may contact the Office of Student Support to arrange any reasonable accommodations and supports to which you are entitled. It is the responsibility of the student to initiate these procedures. The OSS department can be contacted by calling 760-252-2411 x7225 or 760-252-6759 TTY/TDD or emailing oss@bcconline.com.

    In the box below type: I understand that if I have or suspect I have a disability I can contact the OSS program at the number or email address listed above and request reasonable accommodations. Further I realize it is my responsibility to contact the OSS department.

    After filling out this form, copy the confirmation page and send it via email to dreeves@bcconline.com

    click here to go to the home page click here to email the instructor click here to go to the discussion group